Terms of Service

Effective Date: 1 January 2025

Last Updated: 1 February 2026

Welcome to Pingshack. By accessing or using our website at pingshack.com and our associated services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Overview

Pingshack operates a reselling community providing access to monitors, alerts, tools, and educational resources through a subscription-based Discord server and related services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our services, you represent that you meet this requirement.

3. Subscriptions and Payments

  • Subscriptions are available on weekly, monthly, and yearly billing cycles.
  • Payments are processed securely through our payment provider.
  • Subscriptions automatically renew unless cancelled before the renewal date.
  • All prices are listed in GBP (£) and are inclusive of applicable taxes.

4. Cancellation and Refunds

  • You may cancel your subscription at any time through your account dashboard.
  • Upon cancellation, you will retain access until the end of your current billing period.
  • Refunds are handled on a case-by-case basis. Contact support for refund enquiries.

5. Acceptable Use

When using our services, you agree not to:

  • Share, redistribute, or resell access to our community or tools
  • Use our services for any unlawful purpose
  • Harass, abuse, or threaten other members
  • Attempt to circumvent any access controls or security measures
  • Spam, advertise, or promote competing services without permission

6. Intellectual Property

All content, tools, and materials provided through Pingshack are our intellectual property or licensed to us. You may not copy, distribute, or create derivative works without our written consent.

7. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee any specific results, profits, or outcomes from using our services. Reselling involves risk, and past performance of members does not guarantee future results.

8. Limitation of Liability

To the maximum extent permitted by law, Pingshack shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

9. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

10. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For questions about these Terms, contact us at: support@pingshack.com